A valid PC Optimum™ card or PC Financial® Mastercard® must be scanned, swiped, or manually keyed, or a 10-digit phone number registered to a valid PC Optimum™ account must be entered, at the time of payment to earn PC Optimum™ points. If you don't have a bill, look up your account number online and print it out or write it down. Compare View Details. 718.975.1140. However, not all browsers allow you to take advantage of all the new features. People call Optimum for many reasons, including: Optimum operates in three states, each with different numbers. This Information is not a complete description of benefits. PC Plus and Shoppers Optimum are now the PC Optimum program. As with online chat, you'll have a record of your conversation. I want credit for not being able to watch my shows on ***. Loblaw told CTV News that this type of scam doesn't specifically target PC Optimum users, but rather uses phone numbers registered with different systems to send out mass messages to people.. 100 points per $1 spend) vs shopping more at other banners like RCSS, Loblaws, etc. Many customer service representatives are under significant pressure and may be more inclined to go out of their way to help a customer who treats them with respect. If you do need to call, customer service technical support is provided 24 hours a day. PC Optimum Program Shoppers Optimum and ... Link your PC Optimum card number to Your Account if you haven’t done so already. Toll Free 1-888-495-5111. We want to remind you not to share sensitive data, such as Social Security numbers, credit or debit card information, banking information or other sensitive information via Live Chat. — PC Optimum (@pc_optimum) February 1, 2018. From things you need to the indulgences you love, get rewarded for being you. The points were redeemed using the phone app , from a different province. Your internet security is important to us. This phone number is Optimum's Best Phone Number because 185,034 customers like you used this contact information over the last 18 months and gave us feedback. Click on the “Forgot ID” or “Forgot password” links if you don’t remember your log-in information. Your internet security is important to us. The next best way to talk to their customer support team, according to other Optimum customers, is by calling their 833-926-3027 phone number for their New Customers department. I just found out that all my PC optimum points that I've been saving up for over a year ( around $400 in points ) were stolen (redeemed). Turn your pit stop into a points stop! Contacting Optimum - by phone or otherwise. Lenore Biever lost more than one million PC Optimum rewards points after someone apparently hacked her account and went on a shopping spree. The next best way to talk to their customer support team, according to other Optimum customers, is by calling their 833-926-3027 phone number for their New Customers department. Under the Contact Information tab you can enter your PC Optimum card number. I just found out that all my PC optimum points that I've been saving up for over a year ( around $400 in points ) were stolen (redeemed). If you had PC Plus points, the conversion is 1:1, meaning you’ll have the same number of points you did before. Input your phone number associated with the PC Optimum points account prior to filling up to collect points. Sign In with your Optimum ID to manage your account, check your email, set your DVR, and pay your cable bill online. Bonus PC Optimum points for gas made at Esso stations are calculated at an earnings rate of 2 cents per purchased litre of gasoline, payable in PC Optimum points. How Do I Get Technical Support from Optimum? Enjoy free PC Express™ pickup, including priority time slots! Our regional telephone sales lines are open: Buckle up points lovers, you're on the road to even more rewards now that you can earn PC Optimum points at Esso ™ and Mobil™ stations. In short, the two companies are not related. Sunday, 7 a.m. - 10 p.m. will likely reward more 20% PC Optimum returns (eg. Optimum also offers assistance through its social media platforms, including Twitter. Our residential lines in New Jersey, Connecticut, Long Island, New York. All for one low, flat monthly rate. Many common issues with cable service can be fixed immediately by performing a few simple troubleshooting steps. Optimum Customer Service Contacts +1 866 200 7273 (Customer Service) +1 973 230 6048 (New Jersey, CS) +1 973 230 2037 (New Jersey, Sales) The rewards program unlike any other. Optimum Internet Services in Yonkers Optimum connects you with reliable, high-speed internet. I am an existing PC mobile customer, but my SIM card has been lost/stolen and I need to buy a new one. Optimum offers the option of getting in touch via online chat, which has the benefit of providing you with a record of your communication, something that can be useful when escalating your complaint. PC Optimum had my phone number, it on my account, but, it wasn't "linked" as a card kind of thing. Optimum also has dedicated phone lines for opening new accounts. Select the points amount you'd like to redeem on your order—from a value of $10 up to $500. Make sure you are calling the right phone number for your state and account type (home or business). navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. If you’ve been eyeing your holiday sweater since November 1st, take a peek at the latest PC Insiders report. With fun holidays how-to’s, inspiring cooking videos and a bundle of new recipe ideas, you’ll be all set to take your end-of-year festivities to the next level. Customer Relations Hours of Operation: Mon – Fri 8:30 AM – 5:30 PM. Now you’re ready to start earning points on wellwise.ca! Some issues do require a visit from a technician who can diagnose and repair problems with equipment and connectivity. Take a few minutes to write down what happened during your first call. Set up your voicemail. The number is 1-866-727-6468. 3 All PC Optimum members earn 15 points per dollar on eligible purchases at … In total, there are 10 ways to get in touch with them. See PC Optimum terms & conditions at pcoptimum.ca for full details including redemption restrictions. Our regional telephone sales lines are open: Monday - Friday, 7 a.m. - 11 p.m. Saturday, 7 a.m. - 10 p.m. Sunday, 7 a.m. - 10 p.m. Starting new cable TV, Internet or telephone service, Canceling or making changes to existing services. The points were redeemed using the phone app , from a different province. Does Optimum still offer home phone service plans? ** A MONTH & **. With exclusive events and offers based on the items you buy most, the PC Optimum program is tailored specifically to you. Unfortunately, Optimum customer service has a poor reputation. Browse our Customer Service section and quickly find the answers to common questions about Optimum's products and services before you call for assistance. My wife got emails saying that our PC Optimum points were being redeemed at Vaughan Mills Mall, 600,000 of them," Eggers explained. Compare View Details. Yes, Optimum offers landline service, however availability depends on your zip code. Earn 5,000 PC Optimum™ points when you purchase an OtterBox Commuter phone case at The Mobile Shop™. ZTE Cymbal 2. JavaScript n'est pas activé dans votre navigateur. A PC Optimum card, President’s Choice Financial® Mastercard® or a 10 digit phone number registered to a valid PC Optimum™ account, must be scanned, swiped, or manually keyed as part of the payment transaction in order for PC Optimum™ points to be earned on fuel, convenience or car wash purchases. Call … 5 phones. Please keep sharing your experiences so we can continue to improve this free resource. The customer had been told that he was only signing a statement indicating that the technician had shown up. Doing this can help keep your conversation on track and ensure that your issues are addressed. PC Optimum is a single loyalty program operated by Canadian retail conglomerate Loblaw Companies; it was created through the merger of Loblaws' PC Plus and Shoppers Drug Mart's Shoppers Optimum programs.. Enter your existing Optimum ID and password, or create a new ID to register for Optimum Rewards online. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. I payed the bill and they shut off my services. A PC Optimum™ card, President’s Choice Financial® Mastercard® or a 10 digit phone number registered to a valid PC Optimum™ account, must be scanned, swiped, or manually keyed as part of the payment transaction in order for PC Optimum™ points to be earned on fuel, convenience or car wash purchases. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Your Optimum Voice phone number will be displayed in the upper right hand corner of the page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) But think twice before hopping on the phone with PC’s customer service. The number at the bottom is your PC Optimum; On wellwise.ca, tap the My Account button at the top of any page. With exclusive events and offers based on the items you buy most, the PC Optimum program is tailored specifically to you. Valid on in-store purchases only. I change the cable box and I have been receiving a notation that it is preparing for se... OPTIMUM CHARGED ME TWICE AND DESPITE CALLING * TIMES, THEY HAVE NOT CREDITED MY BANK ACCOUNT. We will require your phone number, name and PC Optimum account number so that we can add your points to your PC Optimum account. Try calling again. ; Gas category purchases are calculated at a rate of 10 PC Optimum points per $1 spent. Call now and talk to a real, live person who can tell you what promotions you are missing out on. I already called PC Financial, they deactivated my points card and told me that they will investigate. IMPORTANT DISCLOSURES AND … Add the items you'd like to buy to your bag then proceed to checkout. I spoke to a representative on Saturday... Placed an order no one came when the apartment was scheduled, charging me for a service call when no technician was here. With fun holidays how-to’s, inspiring cooking videos and a bundle of new recipe ideas, you’ll be all set to take your end-of-year festivities to the next level. Earn 5,000 PC Optimum™ points when you purchase an OtterBox Commuter phone case at The Mobile Shop™. Read more… Shopping at shoppersdrugmart.ca/beauty comes with a beautiful bonus—PC Optimum points! Basically they said I needed to enter it myself into my profile to be able to use it . LG K30. Contact Optimum customer service. The reason customers call 800-877-8849 is to reach the Optimum Cablevision Customer Service department for problems like Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support. Members can earn PC Optimum points when paying at the pump and when paying for eligible products, including fuel in the associated convenience store as applicable. NY: Bronx, Brooklyn, Westchester. While 888-276-5255 is Optimum's best toll-free number, there are 10 total ways to get in touch with them. As far as we can tell, Optimum … External link. I need to pay my bill but I want to schedule a payment for December **. The rewards program unlike any other. Residential customer service. Login to the app and go to Account>Settings>Edit Personal Information and you are on the road to rewards. Invalid Optimum ID, please complete all fields. Optimum is a provider of Internet, telephone and cable TV services and serves the New York tri-state area. If you’ve been eyeing your holiday sweater since November 1st, take a peek at the latest PC Insiders report. Enrollment in Optimum HealthCare, Inc. depends on contract renewal. And the more you use the program the better it gets – and the more free stuff you get. With exclusive events and offers based on the items you buy most, the PC Optimum program is tailored specifically to you. We strongly recommend that you upgrade to a more current browser. In addition, customers who need to exchange or return equipment will have to use a shipping service or make a personal visit to an Optimum store that is set up for this purpose. Common problems addressed by the customer care unit that answers calls to 888-276-5255 include Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support and other customer service issues. Subject to … Are you already getting the best deal? We can't get your messages right now. The rewards program unlike any other. We will require your phone number, name and PC Optimum account number so that we can add your points to your PC Optimum account. These lines are open during the following times: Monday - Friday, 7 a.m. - 11 p.m.Saturday, 7 a.m. - 10 p.m.Sunday, 7 a.m. - 10 p.m. Technical support is available by phone 24 hours per day. Saturday, 7 a.m. - 10 p.m. External link. And the more you use the program the better it gets – and the more free stuff you get. Optimum home phone service starts at $9.99 per month. Write down your desired resolution. The PC Optimum™ program is provided by President’s Choice Services Inc. *Offer valid December 10-January 13, 2021. If you think this information is inaccurate or know of other ways to contact Optimum please let us know so we can share with other customers. Many common issues with cable service can be fixed immediately by performing a few simple troubleshooting steps. It's a subsidiary of Altice USA, which owns other cable brands that operate across the country. Bob and Carol Bye are among Canadians who continue to complain about stolen PC Optimum points. The PC Optimum™ program is provided by President’s Choice Services Inc. *Offer valid December 10-January 13, 2021. PC Optimum Program Shoppers Optimum and PC Plus are now the PC Optimum program. Our regional telephone sales lines are open: Monday - Friday, 7 a.m. - 11 p.m. Saturday, 7 a.m. - 10 p.m. Sunday, 7 a.m. - 10 p.m. Hours: 24 hours, 7 days; best time to call: 8:30am. For those that do not own an LTE compatible device, PC Mobile also offer 4G HSPA+ speeds ranging up to 21Mbps download speeds. "And so, of course, we panic, you know, try to open the app and change everything, but at that point it was all gone. Optimum HealthCare, Inc. is an HMO with a Medicare contract and a contract with the state of Florida Medicaid program. Customer service for all other issues is available from 8 a.m. to 8 p.m. Eastern time. Limited quantities available $ 89. Earn 10% back in points on all PC® product purchases – that’s more than 12,000 products! And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Check out these tips below. If you are frustrated by an unsuccessful call to Optimum, know that you still have options. Residential sales. To order Optimum residential services, use the number listed for your region or place your order online. Again, if you don’t have it automatically loaded, remember to LOAD YOUR OFFERS to earn the points! Learn More. Visit an Optimum store. Your points will be awarded within 2-5 business days. ‎The rewards program unlike any other. It's not always clear what is the best way to talk to Optimum representatives, so we started compiling this information built from suggestions from the customer community. 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